The Genealogist Reviews
The Genealogist Customer Reviews (6)
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About Thegenealogist.co.uk Prices and Cost?
Thegenealogist.co.uk offers several subscription packages and a credit system for accessing their genealogical records. The subscription options include:
- 50 Credits for £5.00, valid for 90 days.
- 3 Months subscription for £14.95.
- 6 Months subscription for £28.95.
- 12 Months subscription for £54.95.
- Ultimate Subscription for 12 Months at £139.95, which is the most popular product and includes access to exclusive record sets and features. Additionally, they offer a Discover Your Ancestors Annual subscription at £24.99, which equates to approximately £2.08 per issue. For those seeking short-term access, there is a 4-Monthly Diamond Subscription priced at £64.95, equivalent to £4.06 a week. This includes an annual subscription to Discover Your Ancestors and 4-months access to a wide range of records and features.
About Thegenealogist.co.uk Popular Products and Services?
Thegenealogist.co.uk is known for its subscription-based access to a comprehensive range of genealogical records. Among the most popular products are the Ultimate Subscription and credit packages. The Ultimate Subscription provides access to exclusive record sets such as BMD Transcripts, Census Records, Image Archives, Overseas BMDs, Roll of Honour Records, and TreeView Premium Features. Additionally, the service offers Map Explorer, a unique tool that uses georeferenced historic maps to overlay modern maps, aiding in pinpointing ancestors' records. This tool adds significant value to the collection of map-based records available on the platform.
About Thegenealogist.co.uk Payment Method?
Thegenealogist.co.uk allows users to update payment details securely through their account. After signing in, one can navigate to the 'Account' section, then 'My Account', and finally 'My Subscriptions' where a 'New Card' button is available. This button enables users to submit new payment details via a secure payment system. Additionally, for subscription orders, the site accepts cash and cheques/PO payable to 'Genealogy Supplies (Jersey) Ltd'. These methods ensure that users can manage their subscriptions and maintain access to the site's genealogical resources.
Thegenealogist.co.uk Return Policy?
The return policy for Thegenealogist.co.uk specifies that cancellations of subscriptions must be made in writing at least two weeks before the next payment due date. Cancellations will not take effect before the end of any minimum sign-up period. For free trials, cancellation must occur within the trial period to prevent conversion to a paid subscription. If a trial is cancelled, confirmation should be received within an hour; otherwise, contact should be made with customer service to ensure no charges will be incurred. Upon automatic renewal of a premium subscription, no refund is provided unless proof of cancellation within the trial period is presented. As for the shipping policy, the service appears to be a subscription-based access to digital genealogical records, and therefore, a traditional shipping policy may not be applicable. However, details regarding access to records and subscription levels are provided, indicating different tiers and billing cycles for the use of the service.
Are there any other popular services on Thegenealogist.co.uk?
Thegenealogist.co.uk offers a variety of services for those interested in genealogy and family history research. Among the most popular services are BMD Transcripts for England & Wales from 1837-2005, Census Records for England & Wales from 1841-1911, and the 1939 Register. Users can also access International Records, which include directories, passenger lists, and telephone directories. The Ultimate Subscription is highlighted as a popular product, providing comprehensive access to a wide range of records including military, parish, and non-conformist records, as well as educational and occupational information. Additionally, the platform offers a Family Tree Builder and Smart Search tools to aid in the efficient discovery and organization of family history data.
Where can I find more information about subscriptions and payments on Thegenealogist.co.uk?
For information about subscriptions and payments on Thegenealogist.co.uk, users can log into their account and navigate to the 'Account' section. Here, they can select 'My Account' from the dropdown menu and then choose 'My Subscriptions' to view details about their subscription level, billing cycle, status, start date, renewal date, and expiry date. There is also an option to enable renewal reminders to receive an email notification a month before the subscription renews. To update payment details, users can click on the 'New Card' button next to their subscription description and submit new payment information via a secure payment system. All paid subscriptions, except pay-as-you-go, will renew automatically unless cancelled. Cancelling credit card or payment details does not cancel the obligation to pay for the minimum period, and failure to fulfill this obligation may affect the user's credit rating.